Frequently

Asked 

Questions

When do I Pay?

Due upon registration is a $200 non-refundable deposit that holds your spot on the tour. 90 days before the start of your tour all registration information and the remaining tour costs will be due. You are welcome to pay in full upon sign up or anytime before the 90 day mark. If you desire to do so please contact us and we will send you an invoice.

What is Spotted Dog's refund Policy?

To register for a Spotted Dog tour you will be required to pay a non-refundable $200 deposit. Your remaining balance will be due 90 days before your start date. If you cancel your tour between 90-60 days out from the start you will receive a refund in full minus the $200 deposit.

 

Cancelling within 60 days of tour will result in a 50% refund of the total tour cost. This is due to the fact that we have already made accommodations on your behalf that we can no longer cancel. 

 

Spotted Dog Cycles reserves the right to cancel or postpone any scheduled tour. If your tour is canceled we will refund your tour fees. You may also choose to transfer these fees to a future tour.

Do I need to bring my own bike?

Not unless you want to! We have a fleet of rental bikes for all tour types. Depending on length of tour and type of bike you desire there will be a nominal rental fee. The rental bike will include a rear cargo rack, water bottle cages, and transportation of the bike to and from the tour. Check out our rental page to see the bikes in detail. 

 

Many people prefer touring with their own bicycle. Upon registering for a tour you will receive an introduction packet. In this packet we have highlighted ways to pack and transport your bicycle to your starting location.  

Can I Ride my ebike?

We realize that the popularity of ebikes has increased dramatically over the past few years. Some Spotted Dog tours can accommodate the use of an ebike, but many will not. If you are interested in using your ebike on a tour please make sure you contact us before registering so we can verify that it is possible.

Will my tour leader pick me up from the airport?

Unless stated in specific tour information airport transfers, both pick up and drop off, are not included in the tour price. Prior to your tour you will receive an exact start location from your leader. It is your responsibility to meet them at this location on the tour’s start date. 

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